(1) DOCUMENTAND BLOCKCHAIN STORAGE QUESTIONS
(2)
ACCOUNT INFORMATION AND CERTICOS' WALLET
Why do I need to purchase CERTICOS tokens to use? Have you ever been to a Carnival or Fair? Remember how you have to go to the ticket counter and buy tickets to go on the rides? Certicos is no different. It is the CERTICOS token that is the engine that runs our blockchain and makes storage possible. You just need to purchase a minimum amount of tokens (10 at a time) and then go enjoy the rides! Additional features you may want within
Certicos are just additional tokens. The best part is we offer FREE tokens through Airdrops to those that use our service as an added bonus.
Where are my documents stored? Your documents are stored in a P2P (Peer to Peer) Decentralized Servers Location within Certicos using our IPFS (Inter Planetary File Storage System). We use a Decentralized Storage Solution system that identifies documents in an encrypted hash and not a URL address. Your documents are disassembled into multiple parts and placed on multiple file servers with a referencing hash that calls out the parts of the document with a link provided. This allows reassembly and extraction of your original file document. To learn more about IPFS and how it works, check out this
link.
What information is saved on the Blockchain? If you create your document in Certicos' Document Center then you can save the entire document as a result of the HTML/CSS ease of conversion. If you use your own uploaded document (i.e. a Word Document) then Certicos saves the document along with the CERT#, Creator, Approver, Authenticators (if required), Title of the Document, Transaction Cost, Date and Time Stamp. The actual image storage of the document is linked and located through the CERT# and your encrypted hash.
Are my uploaded documents stored on the Blockchain? Yes, pretty neat huh ! The document is there for one year (up to 10MB Free). After that additional storage can be purchased. The transaction record is permanent.
Once my documents are stored can they be edited? No, once your documents are saved along with the Blockchain transaction data they can not be edited. They can only be accessed.
Can I get a Document removed if it was approved prematurely? Sure, as long as you have permission from both the Creator and Approver the document can be removed. The Blockchain will still reference the document but once linked it will state the time and date only the document itself will be deleted from the Certicos Decentralized Storage System.
How do I amend or revise a document that has already been saved to Certicos ? Simple, use the copy that you have and make a new revised submittal. Our attempt is to keep storage inline with the Blockchain transaction data; we cannot replace one document with another document. A completely new document must be created (unless noted otherwise as a result of illegal activity). In keeping with the integrity of the intent of Blockchain integrity, original or earlier revision documents should stay in storage as a historical record unchanged unless removed.
How do I get a document removed from Certicos' Decentralized Storage if I am not a Certicos Member? If you believe there are Documents that are considered illegal or elicit in Certicos you can contact our Security Team for removal; if the documents are within community guidelines and considered not illegal and access to those documents are either made public or are private; you will need to obtain a Judge’s Order from a competent jurisdiction instructing Certicos to remove the material. You may reference the URL and CERT# of the document you are attempting to remove. Please contact our
Security Team for more information. Certicos understands that the possibility exist that our service may be used for illicit or illegal storage and will respond as quickly as possible to your concerns.
How long will you store my Documents? You need to have an Electronic Storage Plan otherwise you will not be able to create documents as a Creator.
How much does it cost to store documents? Visit our pricing page.
ACCOUNT INFORMATION AND CERTICOS' WALLET
Can I move CERTICOS in Wallet to my own Offline (Cold) Wallet or another location (Decentralized (Swap) or Centralized Exchange) ? Yes, but we will not stake CERTICOS outside of the Certicos' Wallet.
What is staking in a Certicos Wallet mean? Staking is a form of an annuity; we will offer an interest percentage of adding CERTICOS to an account based on the balance in the account as long as it is maintained during the staking period. If the balance falls below the amount staked, then the CERTICOS will no longer be staked and the staking amount will be null and void. Confused? No worries, we will give more information during staking campaigns so you can contact us and we will try to explain the staking process to you further.
Can I store other Crypto Coins or Tokens in my Certicos Wallet? Not just yet, just CERTICOS for now. However you will be able to purchase CERTICOS with Bitcoin (BTC), Ethereum (ETH), and US Dollar (USDT). Certicos runs our Blockchain on the Binance Smart Chain Network so there is a lot of options for wallets available for you. You can certainly create a new wallet outside Certicos or move your tokens to an offline wallet.
What if I make a transaction in error ? Can I get CERTICOS refunded .That depends, contact Certicos and explain your transaction and provide the CERT# and we will look into refunding your CERTs. We can’t stop the transaction written to the Blockchain, just look at a refund of CERTICOS.
